On January 1st 2010 all VM 2000 not upgraded to latest firmware experienced the next problem:

Problem Description:

Web Access Console Timed-out upon entering right credentials

Explanation:

• Phased software versions where developers hard-code some session expiration date to some far future date. At lease while the developers work for the specific company.
• The cookie expiration date has been set to Jan 01 2010 and it was set on 2003
• This is not a big issue, traffic is not affected but access is not granted.

Partial Solution:

You can fix the access problem by changing the date on your computer to 2009 and you will be able to login without problems, however this is a fix not the solution to the problem.

Permanent Solution to Sysmaster Support:

Give us a call to upgrade your system.

We will replace de sp_login and sp_login_register upgrading 2010 to 2100

NOTE: WE DO NOT SELL SYSMASTER EQUIPMENT

WE CONFIGURE AND SUPPORT ANY SYSMASTER EQUIPMENT!

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or call us at 703-636-7111

Via MSN at This e-mail address is being protected from spambots. You need JavaScript enabled to view it